We are committed to being very aggressive in our attitude towards quality and customer service, primarily since we want to be ranked as the "best" in our business. Quality is not just another goal; it is our basic strategy for survival and future growth.
To meet our commitment, we must:
• Satisfy customer needs and expectations by delivering products that are verified to meet the agreed requirements, on time.
• Monitor and continuously improve business, products and services, organization and employees performance.
• Provide products and services of the highest possible standards, to satisfy our customer needs, expectations of quality, safety, reliability and service.
• Accomplish quality objectives by establishing, implementing and maintaining a documented effective Quality Assurance System which complies with the requirements of ISO standard.
• Ensure our personnel are properly trained so they are better able to serve our customers.
We will become a Total Quality Company by continuously improving all our work processes to satisfy our internal and external customers.
Mohammad Abdul Hannan
Managing Partner & CEO